Rust is a game that's constantly evolving. Since its initial release, it has undergone many, many updates, introducing new mechanics, features, and improvements. These updates are crucial to keep the game fresh, engaging, and free of bugs and issues.
At EUGameHost, we understand the importance of these updates, and we strive to make the update process as simple as possible for our users. When a new Rust update is released, you don't need to worry about manually downloading and installing it. We've streamlined the entire process to a single click.
All you need to do is click the update button in your EUGameHost control panel. Our system will automatically download and install the update, ensuring that your Rust server is always running the latest version of the game. This includes updating all files and Oxide, if used.
This way, you can focus on what's important: enjoying your Rust gaming experience.
Our dedicated customer support team at EUGameHost.com is always on standby, ready to assist you 24/7 with any server hosting queries. For immediate assistance, please use our Live Chat feature located at the bottom-right of our website. Alternatively, you can submit a support ticket for more detailed inquiries.
To further enhance your server management experience, we offer a comprehensive range of tutorials. These resources cover a wide array of topics, ensuring you have the support you need for every aspect of game server management.
For newcomers setting up a rental server for the first time, we highly recommend our informative Youtube Tutorials and a visit to our Knowledgebase for valuable insights and guidance.
At EUGH we have full support for playing custom Rust maps, simply upload the map to file dropper and enter it into your "server.levelurl" seciton of the panel. From there ensure Rustdit is installed in the mod manager.
Yes while we suspect you wont be needing this if you decide our services are not for you for any reason we can provide a full refund within the first 48 hours, we will however ask for the reason to enable us to improve.
We offer 24/7 emergency server support, this relates to the uptime of your hosting. We have strict monitoring in place and always have someone ready to jump into fix things. We offer general support on game server questions 7 days a week between 10AM and 8PM GMT, this relates to general customer support and setup help. We will often operate outside of these hours but not always.